When you need a tow
A tow truck is the answer when a car cannot safely be driven: it will not start, has mechanical or tyre trouble, or has been left stuck. AST arranges the tow to your vehicle’s location and the move to the garage, home or address you choose.
Most people comparing tow truck services want to know three things: can they reach me, can they move my vehicle, and what will it involve? The sections below cover each.

Tell us about the vehicle first
Not every vehicle can be moved the same way. Low ground clearance, damage, or a drivetrain that will not turn all matter. We ask first so we can confirm whether, and how, we can move yours. If the vehicle stopped working on the road, see breakdown recovery.
What to tell us
- Where the vehicle is. A WhatsApp location pin, or the nearest landmark.
- The vehicle. Make, model and type (saloon, SUV, low car).
- What happened. Won’t start, flat tyre, stuck or something else.
- Access. Basement parking, tight spaces or soft ground change what is possible.
- Where it needs to go. A garage or another address, if it must be moved.
- Photos and a contact name. One of the vehicle and one of the surroundings help.
How a towing request works
Call or WhatsApp
Tell us you need a tow.
Send the details
Location, vehicle, problem and destination.
Confirm the job
We confirm what can be arranged. Ask about cost here.
Vehicle is moved
The vehicle is collected and taken to the agreed destination.
What affects the cost of towing
We do not list fixed prices because the same job can vary. The usual factors are:
- Distance from the pick-up point to the destination.
- The vehicle: size, ground clearance, damage and whether the wheels turn.
- Access, such as basement parking or tight spaces.
- Timing and how urgent the request is.
- Recovery work needed before the tow, if the vehicle is stuck.
Send us the details and ask for the cost to be confirmed before you agree to the job.
Towing questions
Can you tow any type of car?
Do I need to be with the car?
Can you tow from a car park or basement?
Can you take the car to my garage?
Need help with your vehicle?
Need a tow? Send your location and the vehicle details.